Healthcare services
Serveis Clínics, as a CatSalut provider centre, offers comprehensive care to people with tuberculosis both in admission and in the community. On the one hand, it has an internment resource where care is offered 24 hours a day. On the other hand, through the ETODA, the care team travels daily to where the person is to ensure that the treatment is monitored until it is cured.
Care at the clinic
Admission to the centre offers a safe and specialised environment for people with tuberculosis who, for clinical, social or vulnerable reasons, need support and follow-up during treatment. Through a multidisciplinary team, we provide comprehensive care that responds to the clinical, social and emotional needs of each person, promoting their well-being, adherence to treatment and recovery.
HEALTH CARE
- 24-hour medical care
- Rooms with respiratory isolation
- Nursing care adapted to the needs of each person
- Personalised physiotherapy and respiratory rehabilitation
- Specialised multidisciplinary team providing comprehensive and personalised care.
- Coordination with professionals across the region
- Health education, prevention and healthy lifestyle to promote adherence
Health care also focuses on aspects of prevention and health promotion where health education and the promotion of healthy habits also become a priority for the person to leave with better habits and knowledge in health. This translates into training sessions on tuberculosis and other coexisting health problems, adherence to treatment, general healthy habits, coexistence and emotional health, among others.
PSYCHOSOCIAL CARE
- We support people beyond medical treatment
- We detect and guide the social needs of each person.
- We promote emotional well-being and comprehensive recovery.
- We connect with the community and the resources of the territory.
- Individual psychological support to facilitate adaptation to the recovery process.
- We prepare for the future, promoting autonomy and continuity of care after discharge.
Services of the center
At Serveis Clínics we provide the people we care for with a portfolio of specialised services that respond to the care, psychological and social needs that may arise during the treatment of tuberculosis.
- 24-hour medical care
- Rooms with respiratory isolation
- Nursing care
- Personalized physiotherapy and respiratory rehabilitation-
- Educators and social workers
- Psychological assessment and support
- Occupational therapy
- Intercultural mediation and linguistic support
- On-site pharmacy
- Personalised comprehensive care plan.
- Continuity of care
- Networking
Community care (ETODA)
The ETODA of Serveis Clínics is a specialized community support service for the follow-up of people with tuberculosis, including cases with drug resistance or at risk of difficulties in adherence to treatment.
The ETODA team supports people wherever they are, whether at home or in any place agreed with the person, establishing a therapeutic and trust relationship and a constant communication with hospitals, social services and public health professionals.
Through Directly Observed Treatment (DOT), a strategy recommended by the World Health Organization (WHO), care is provided that addresses both clinical and social aspects, with the aim of promoting adherence to treatment, safety and continuity of care.
HEALTH CARE
- Specialized community monitoring of people with tuberculosis, including complex and drug resistant TB cases.
- In person DOT or video-DOT, according to the clinical assessment of the referring professional.
- Continuous clinical follow-up, with early detection of warning signs and adverse events.
- Administration and tratment supervision to promote therapeutic adherence. Healthcare coordination with hospitals, primary care, social services and public health.
- Management of clinical follow-up, including appointments, tests, referrals and administrative procedures.
- Health education to promote self-care, knowledge of the disease and the prevention of treatment abandonment.
SOCIAL CARE
- We support people at home or in another agreed setting, adapting our care to their individual needs.
- We detect and address social needs that may hinder treatment.
- We build trusting therapeutic relationships through close, ongoing support.
- We guide and facilitate access to social, health and community resources.
- We coordinate social intervention with hospitals, primary care, social services and public health.
- We promote adherence to treatment by addressing social and family conditions.
- We prepare people for independent living and continuity of care once follow-up has been completed.
Frequently asked questions
How do I access to Serveis Clínics or ETODA?
Access to Serveis Clínics resources, whether for admission or for community treatment with the ETODA, is usually done through the reference hospitals, healthcare teams and health professionals in the territory, who assess the need for referral according to the clinical and social situation of each person.
What is the difference between long-stay admission and ETODA?
The long-stay admission to the clinic offers residential care 24 hours a day, while ETODA monitors the person in their usual environment. We adapt at all times to the needs of each person.
Does the ETODA care model follow international recommendations?
Yes. Directly Observed Treatment (DOT) is part of the strategies recommended by the World Health Organization (WHO) to ensure adherence to tuberculosis treatment, improve clinical outcomes and contribute to disease control.
How does ETODA monitoring work?
The ETODA team accompanies people wherever they are, either at home or at the agreed setting. This proximity makes it possible to facilitate adherence to treatment, detect needs early and offer comprehensive care coordinated with the health and social resources of the territory.
Does the service have any cost for the user?
Serveis Clínics is a provider centre that has an agreement with CatSalut. The conditions of access and coverage are determined according to the criteria established by the public health system, so that every person admitted to the clinic or the ETODA will not have to pay anything because they have all the coverage of the diagnosis and treatment of the disease until it is cured.
How long does follow-up or admission take?
The duration of the follow-up or stay is adapted to the needs of each person, type and extent of their tuberculosis and to the evolution of the treatment, always in coordination with the reference healthcare team.
Can I receive social support during treatment?
Yes. The team offers guidance and support in accessing social resources, processing aid and documentation, as well as coordination with the services and resources of the territory.
Can support people participate in the care process?
Yes. Whenever the person being cared for authorises it, information, guidance and support is provided to families, trusted people and other support networks that can contribute to their well-being and recovery process.
Can I access the service if I don't have a health card?
Anyone diagnosed with tuberculosis in Catalonia is given a health card if they do not have one. Based on the health and social diagnosis, the team assesseseach situation individually and offers guidance and support to facilitate access to other health and social resources. , as well as the processing of the health card and other necessary procedures.
