About us
Our trajectory
Serveis Clínics is a leading social and health centre in Catalonia specialising in the care of people with tuberculosis. Since its creation in 1993, we have worked in coordination with the public health system to offer comprehensive care based on clinical expertise, proximity and commitment to people.
With more than 30 years of experience, we have developed a care model that combines social and health care, community monitoring, research and innovation to respond to the clinical and social challenges associated with tuberculosis.
1993. The origins of Serveis Clínics
Founded in 1993, Serveis Clínics became a publicly funded healthcare provider serving the public health system. Its establishment coincided with the World Health Organization’s (WHO) declaration of tuberculosis as a global public health emergency and the widespread adoption of the DOTS (Directly Observed Treatment, Short-course) strategy as a cornerstone for improving treatment adherence and patient outcomes.
1995. Establishment of the ETODA
In 1995, the ETODA (Outpatient Directly Observed Treatment Team) was established to make treatment more accessible by delivering care in patients’ usual environments. This service provides treatment administration and supervision at home, in the workplace and in other community settings, while ensuring privacy, confidentiality and continuity of care.
2000. Specialization in situations complexes
From 2000 onwards, with the emergence of resistant forms of the disease, Serveis Clínics also specialised in the management of clinically and/or socially complex situations, including multidrug-resistant tuberculosis.
2006–2015. Innovation and evolution of the healthcare model
In 2006, the Stop TB strategy expanded the focus of DOTS by incorporating person-centered care. Subsequently, in 2015, the End TB strategy reinforced the role of research, innovation and support policies, areas that Clinical Services has progressively integrated into its activity.
Activities
Currently, we continue to work in close coordination with tuberculosis programs and the different health and social professionals to guarantee adherence to treatment, early detection of potential complications and offer a comprehensive response to the needs of each person, always under criteria of quality, efficacy and efficiency.
Purpose, vision and values
At Serveis Clínics, we offer comprehensive, person-centered biopsychosocial care that responds to both clinical needs and social factors that can influence the recovery process and the quality of life of the people we serve.
Our identity is built on a clear purpose, a shared vision of the future and values that guide our way of working. These principles reflect our commitment to quality care, equity, collaborative work and human treatment, and encourage us to actively contribute to public health and the fight against tuberculosis.
Our identity is built on a clear purpose, a shared vision of the future and values that guide our way of working. These principles drive us to actively contribute to public health and the fight against tuberculosis.
Purpose
Serveis Clínics is a social health centre specialising in tuberculosis (TB) with the mission of meeting the needs of the people treated under standards of quality, equity and efficiency, taking into account person-centred biopsychosocial care.
We are a reference center in Catalonia in the care of people with tuberculosis. We stand out for the trust of the professionals, hospitals and care teams that refer patients to us, as well as for our quality and efficiency of care, always offering a professional, close and humane treatment.
Our vision
We want to be a centre of excellence recognised for its decision-making capacity and for its model of human and close care.
We aspire to consolidate a model of leadership shared with the territory, with a transversal, collaborative and cooperative perspective, based on multidisciplinary and inter-institutional work.
Our values
- Vocation of service
- Equity
- Teamwork and coordination
- Comprehensive care
- Quality and continuous improvement
- Humane and close treatment
- Flexibility and adaptation
Professional Team
A multidisciplinary team
At Serveis Clínics we have a team that works in coordination to offer specialised, humane and person-centred care.
We are a reference center in Catalonia in the care of people with tuberculosis. We stand out for the trust of the professionals, hospitals and care teams that refer patients to us, as well as for our quality and efficiency of care, always offering a professional, close and humane treatment.
Our areas:
Medical area
Nursing Area
Social Work and Social Education
Pharmacy
Personalized physiotherapy and pulmonary rehabilitation
Psychology
Occupational therapy
Research and training
Commitment to quality
At Serveis Clínics, quality is our way of caring.
We offer safe, compassionate and evidence-based care, where each person and their family feel heard and supported throughout their journey.
Behind this commitment is a prepared and dedicated team that reviews its results and continuously strives to improve. This ensures that we are always able to meet your needs.
How can we provide quality care from a high-tolerance perspective?
- Ability to build relationships in order to create a productive environment.
- Ability to adapt and remain flexible to the needs and demands of each individual.
Frequently asked questions
What is Clinical Services?
Serveis Clínics is a leading social and health centre in Catalonia specialising in the care of people with tuberculosis.
Who can be seen at Clinical Services?
At Serveis Clínics, any person with tuberculosis who requires clinical follow-up, healthcare support or comprehensive care coordinated with the health system in Catalonia can be treated.
How do I access the centre?
Access to the centre is made by referral from any of the hospitals throughout Catalonia, the primary care teams or the Tuberculosis Programme, in accordance with the established admission criteria.
What kind of professionals are part of the team?
The Clinical Services team is made up of professionals from medicine, nursing, psychology, physiotherapy, pharmacy, social work and social education, among others, who work in a coordinated manner.
What is ETODA?
The Outpatient Direct Observation Treatment Team (ETODA) is the community Clinical Services device that supports people with tuberculosis during treatment, supervising the daily intake of medication and offering clinical and social support to promote therapeutic adherence.
Is Clinical Services part of the public health system?
Yes, Serveis Clínics is a centre affiliated with CatSalut that works in close coordination with the public health system and tuberculosis programmes in Catalonia.
Why is Serveis Clínics a reference centre in tuberculosis?
Created in 1993, Serveis Clínics is a centre specialising in the management of any case of tuberculosis. We have a comprehensive care model focused on the person and their circumstances where we combine social and health care, community monitoring, social support, research and innovation.
How is Clinical Services coordinated with other health services?
At Serveis Clínics we work in a network with hospitals, primary care, Public Health, social services and community entities to guarantee comprehensive care and continuity of care.
