COOKIES AND LOCAL STORAGE POLICY

Banner and preference management

Serveis Clínics uses, with your consent when necessary, its own and third-party cookies to analyse browsing, compile statistics and personalise the user experience. The settings panel must allow you to accept all cookies, reject all of them except those that are strictly necessary and confirm your preferences. Strictly necessary cookies must remain active because they are essential for the operation of the site.

1. What are cookies?

A cookie is a file that is downloaded and stored on your device when you access the website to store and retrieve information. Cookies allow web pages to function properly and can save information about browsing habits, preferences or sessions. The site may be accessible without certain cookies, although disabling them may prevent some functions from working properly.

2. Types of cookies

Depending on who manages them, they can be their own cookies, created or managed by Clinical Services, or third-party cookies, managed by external providers such as Google Analytics. Depending on the duration, they can be session or persistent. Depending on the purpose, they may be strictly necessary (technical), analysis and performance, functionality or segmentation/advertising.

3. Cookies used on the website

Strictly necessary cookies (technical)

They are necessary for the site to function and do not require consent. They are typically set in response to user actions, such as setting privacy preferences, logging in, or filling out forms.

SubgroupDescriptionCookieDuration
Necessary/technicalSession cookie used by the server to maintain the user’s session during the visit. 4CE5F932F1FD7A3E22C577B152E98855Session

Analytics and performance cookies

If the user consents to their activation, they allow us to count visits and traffic sources, measure the performance of the site and know which pages are more or less popular and how visitors navigate them.

SubgroupDescriptionCookieDuration
Google Analytics statistics: save and count page views. _ga2 years
GoogleAnalytics GA4 Statistics: Maintains session status. _ga_07KGJ7CL602 years
Google Analytics Statistics: Save and update a unique identifier to generate usage statistics. _gid1 day
Google Analytics statistic: used to reduce server load. _gat1 minute

Functionality cookies

If the user consents to their activation, they allow us to provide enhanced functions and personalization based on the interaction with the website.

SubgroupDescriptionCookieDuration
PreferencesCookie specific to language preferences. 358396cd421c3a9d3412fe6c8715ee432 years

Targeting and/or advertising cookies

These cookies may store information on user behaviour obtained through the continuous observation of browsing habits in order to create a profile and display advertising based on this profile. Before publishing this category, it is necessary to check whether the website currently uses cookies of this type.

4. How to disable or delete cookies

The user can withdraw consent or modify preferences through the “Manage cookie preferences” link or panel available on the site. You can also block or delete cookies using the browser’s tools. It is recommended to provide updated links for Chrome, Firefox, Microsoft Edge, Safari and Opera.

5. Processing of personal data through cookies

The data controller is Servicios Clínicos, S.A., which operates under the brand Serveis Clínics. You can contact the Data Protection Officer at dpo@serviciosclinicos.com. Strictly necessary cookies are used to allow navigation and operation of the site; the legal basis for the rest of cookies is the user’s consent.

The data may be communicated to public authorities and bodies when there is a legal obligation, to suppliers acting as data processors and, in the case of third-party cookies, to the corresponding third parties. In general, the data will not be processed outside the European Economic Area unless the appropriate guarantees required by the regulations are applied.

6. Updating the Cookies Policy and contact

This Cookies Policy may be modified depending on the cookies used. It is recommended to review it periodically. For questions related to the use of cookies you can contact dpo@serviciosclinicos.com.